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2-1-1 HELPLINE

If you're in need of food pantries, counseling, utility assistance, or other human services, talk to an information specialist who has the community's most extensive human service database at their fingertips.
211
402-444-6666
Toll Free: 866-813-1731

All Care Health Center

All Care provides affordable, comprehensive, high-quality health care to the entire community, including medical, dental, women's health, and mental health services.
902 South 6th St.
Council Bluffs, IA 51501
712-325-1990
Counties: Pottawattamie

American Red Cross - Council Bluffs Service Center

 The American Red Cross of the Omaha/Council Bluffs Metro Chapter serves Harrison, Mills, and Pottawattamie Counties in Iowa.
Council Bluffs Service Center
Charles E. Lakin Human Services Campus
705 N 16th Street
Council Bluffs, IA 51501
712-322-4017

AnswerLine Home and Family Hotline

AnswerLine provides information and resources for Iowa consumers with home and family questions.
Iowa State University Extension and Outreach
2150 Beardshear Hall
2150 Morrill Rd
Ames, IA 50011
800-262-3804

Cass County General Assistance

Who Qualifies for General Relief Assistance? Cass County General Relief Assistance provides assistance to residents of Cass County, Iowa who are needy and poor and in need of immediate assistance and who cannot obtain assistance from any other source.
5 West 7th Street
Atlantic, IA 50022
712-243-4424
Fax: 712-243-6666
Counties: Cass

Cass County Resource Guide

Cass County's Urgent Need Community Resource Guide is available here:   https://www.

Catholic Charities - Des Moines

If you are a victim of human trafficking, or are concerned for someone else, please call 888-612-0266.
601 Grand Ave
Des Moines, IA 50309
515-244-3761

Catholic Charities - Volunteer Opportunities!

Catholic Charities helps those in need in Southwest Iowa 24-hours a day, seven days per week.
712-256-2059 x109

Center for Siouxland

Providing assistance, information and direction to help people, empower lives and build futures.
715 Douglas Street
Sioux City, IA 51101
712-252-1861
Toll Free: 877-580-5526
Counties: Monona

Child and Family Resource Network

Every family needs support.
3501 Harry Langdon Blvd
Suite 160 Box 7
Council Bluffs, IA 51503
712-355-2615
Categories: Basic Needs,

Connections Area Agency on Aging

Our mission:  To enhance the quality of life for elders in our service area through education, planning, and coordination of services.
231 S Main Street
Council Bluffs, IA 51503
800-432-9209
712-328-2540 Council Bluffs

Crest Services

715 Court Street
Harlan, IA 51537
712-755-5178
Counties: Shelby

Department of Health & Human Services - Cass County

Iowa HHS provides high quality programs and services that protect and improve the health and resiliency of individuals, families, and communities.
601 Walnut Street
Atlantic, IA 50022
712-243-4401
Toll Free: 877-455-3211
Counties: Cass

Department of Health & Human Services - Harrison County

Iowa HHS provides high quality programs and services that protect and improve the health and resiliency of individuals, families, and communities.
204 East 6th Street
PO Box 189
Logan, IA 51546
712-644-2460
Toll Free: 800-326-7732
Fax: 515-564-4183
Counties: Harrison, Monona, Shelby

Department of Health & Human Services - Montgomery County

Iowa HHS provides high quality programs and services that protect and improve the health and resiliency of individuals, families, and communities.
1109 Highland Ave
Ste A
Red Oak, IA 51566
712-623-4838
Toll Free: 888-623-4838
Fax: 515-5564-4167
Counties: Montgomery, Page

Department of Health & Human Services - Pottawattamie County

Iowa HHS provides high quality programs and services that protect and improve the health and resiliency of individuals, families, and communities.
417 E Kanesville Blvd
Council Bluffs, IA 51503
712-328-5661
Toll Free: 866-788-1805
Fax: 515-564-4167

Griefs Journey

We believe that everyone should have access to free, competent grief and survivorship support and that our community is made more compassionate, stronger, and resilient as the result of it.
7811 Farnam Drive
Omaha, NE 68114
402-502-2773

Harrison County General Relief

Appointments are highly recommended.
301 N 6th Ave
Logan, IA 51546
712-644-2760
Counties: Harrison

Harrison County Veterans Affairs

Appointments are highly recommended.
116 N 2nd Avenue
PO Box 31
Logan, IA 51546
712-644-2760
Counties: Harrison

Heartland Family Service - Pottawattamie County Homeless Link (PCHL)

Outreach, case management, and homeless prevention, and rapid rehousing services are available for individuals and families who are homeless or at imminent risk of homelessness.
Counties: Pottawattamie

Home Instead Senior Care

Providing trustworthy, kindhearted, senior home care services in your loved one's home.
13323 California Street
Omaha, NE 68154
888-331-1023

Home Instead Senior Care - Council Bluffs

Our office serves Atlantic, Avoca, Council Bluffs, Glenwood, Harlan, Missouri Valley, Red Oak, Shenandoah, Sidney, Treynor, Underwood; 8 counties in Southwest Iowa.
149 West Broadway
Council Bluffs, IA 51503
712-256-5653

InterFaith Response, Inc.

We are a private non-profit, non-denominational organization whose mission is to provide assistance to people in Pottawattamie County who do not know where or how to access help in resolving their emergency or long-term needs.
25 South 15th St
#6C
Council Bluffs, IA 51501
712-322-0531
Counties: Pottawattamie

Iowa Department for the Blind

We help educate, train, and empower blind and low vision individuals to pursue lifelong goals.
524 Fourth Street
Des Moines, IA 50309
515-281-1333
Toll Free: 800-362-2587
Categories: Basic Needs, Health Care,

Iowa Department of Veterans Affairs

We stand as a voice and an advocate for Iowa veterans and their families.
Camp Dodge Bldg 3465
7105 NW 70th Avenue
Johnston, IA 50131
515-252-4698
Toll Free: 800-838-4692

Karens Consignment

Second-hand clothing and shoes.
604 1/2 Iowa Avenue
Dunlap, IA 51529
712-643-5730
Categories: Basic Needs,
Counties: Harrison, Monona, Shelby

Lookout Village

Lookout Village is a non-profit organization in Neola with a goal of helping people remain safely in their homes within our community.
306 Front Street
Neola, IA 51559
712-485-5060
Counties: Pottawattamie

Lutheran Services in Iowa - Des Moines

We empower families and communities by recognizing and honoring the strengths and gifts of every individual.
888-457-4692

Mills County Storehouse Food Pantry

Thrift and consignment store, food pantry, for Mills County residents.
405 Nuckolls Street
Glenwood, IA 51534
712-527-5141
Counties: Mills

Mosaic

People with intellectual disabilities desire and deserve greater independence and closer ties to the community.
715 N 2nd Ave
PO Box 153
Logan, IA 51546
712-644-2234

Need Help Paying Bills

Get help with paying bills or free stuff.
Categories: Basic Needs,

New Visions Homeless Services

Providing help, home, and opportunity for those experiencing hunger and homelessness in the Council Bluffs and Omaha communities.
New Visions Homeless Services
1435 N 15th St
Council Bluffs, IA 51501
712-322-7570
Counties: Pottawattamie

Page County General Relief

Assistance with rent, utilities, medications, and transportation.
West Central Development Association
500 1/2 N Broad Street
Shenandoah, IA 51601
712-246-2585
Counties: Page

Philips Cupboard

Non-food pantry housed in the lower level of Broadway United Methodist Church.
Broadway United Methodist Church
11 S First Street
Council Bluffs, IA 51503
712-322-2291
Categories: Basic Needs,
Counties: Pottawattamie

Pottawattamie County General Assistance

Helping Pottawattamie County residents in need of rent, utility, or medication assistance contingent upon qualification of programs available.
Pottawattamie County Courthouse
227 S 6th Street Rm 128
Council Bluffs, IA 51501
712-328-5867
Counties: Pottawattamie

Project Recovery Iowa

Project Recovery Iowa offers free virtual counseling and assistance for all Iowans needing support.
800-447-1985
844-775-9276

Salvation Army

Services offered:  adult rehabilitation center, women's ministries, music and arts programs, boys' and girls' club, community recreation programs, Pathway of Hope, food pantry, casework services, and worship services.
715 N 16th Street
Council Bluffs, IA 51501
712-328-2088

Shelby County General Assistance

Provides assistance to residents of Shelby County who are poor or needy and is administered within the scope of monies appropriated.
Community Services
719 Market Street
Harlan, IA 51537
844-934-4222 x 9
712-755-2843 x 9
Fax: 712-755-2840
Counties: Shelby

St Mary's Family Center - Catholic Charities

Distributes more than 8,500 food boxes each year to an average of 600 families each month.
1815 Hubbell Avenue
Des Moines, IA 50136
515-262-7290
515-262-7800

St Vincent De Paul of Des Moines

We provide groceries through our food pantry as well as clothing, furniture, and financial assistance.
Society of St. Vincent de Paul
801 73rd St Ste J
Windsor Heights, IA 50324
515-282-8327

Taxi Service - Faith In Action

Based in Sidney, Iowa, we service Southwest Iowa and surrounding counties.
Faith In Action Fremont County
709 Indiana Street
PO Box 604
Sidney, IA 51652
712-313-0316 Dispatcher
712-374-2093

Veterans Affairs

Call us at the number below to hear a menu of options that will route you to the right place depending on your inquiry.
844-698-2411

Waypoint

Our programs aim to provide proactive solutions and stabilizing resources for those experiencing homelessness, poverty, and violence, or needing affordable child care.
Waypoint
318 5th St SE
Cedar Rapids, IA 52401
319-365-1458

West Central Community Action Cass County Outreach

Food Pantry, Clothing Room, Low Income Home Energy Assistance Program (LIHEAP), Weatherization, Senior Aide Employment, Head Start, WIC, Family Development Self-Sufficiency programs.
304 Chestnut
Atlantic, IA 50022
712-243-5421
Counties: Cass

West Central Community Action Fremont County Outreach

Food Pantry, Low Income Home Energy Program(LIHEAP), Weatherization, utility assistance, Senior Aide Employment, Head Start, and Child Care referrals.
910 Illinois St.
PO Box 518
Sidney, IA 51652
712-374-3367
Counties: Fremont

West Central Community Action Harrison County Outreach

Food Pantry, Free Clothing, Low Income Home Energy Program/Weatherization Program, Senior Aid Program, Head Start Programs, WIC, and Child Care referrals.
107 N. 4th Avenue Ste 7
Logan, IA 51546
712-644-3388
Counties: Harrison

West Central Community Action Mills County Outreach

Food Pantry, Low Income Home Energy Program(LIHEAP)/Weatherization, Clothing Room, Utility Assistance, Senior Aide Employment, Head Start, WIC, and Child Care referrals.
313 Main Street
Malvern, IA 51551
712-624-8172
Counties: Mills

West Central Community Action Monona County Outreach

Provides client intake, client assessment, client referrals, and coordinates with other community resources.
801-B 10th Street
Onawa, IA 51040
712-423-2603
Counties: Monona

West Central Community Action Montgomery County Outreach

Emergency food assistance, weatherization, Clothing Room, LIHEAP, utility assistance, WIC, Head Start, Senior Aide Employment and child care referrals.
1109 Highland Ave.
Red Oak, IA 51566
712-623-2339
Counties: Montgomery

West Central Community Action Page County Outreach

Food Pantry, Clothing Room, Low Income Home Energy Assistance Program (LIHEAP), Weatherization, Senior Aide Employment, Head Start, WIC, and Child Care referrals.
500 1/2 N. Broad Street
Shenandoah, IA 51601
712-246-2585
Counties: Page

West Central Community Action Pottawattamie County Outreach

Pottawattamie residents may apply for the Low Income Heating and Energy Assistance Program (LIHEAP) and Weatherization programs and receive referrals to other social service agencies.
Omni Centre Business Park
300 W Broadway Ste 35
Council Bluffs, IA 51503
712-322-2621
Counties: Pottawattamie

West Central Community Action Shelby County Outreach Center

Open Monday to Friday from 8:00 am to 4:30 pm to residents of Shelby County.
1017 7th St.
Harlan, IA 51537
712-755-5602
Counties: Shelby